Program Structure:

1. Complete On-Demand Modules: Learners will begin by reviewing each on-demand module offered in the Shriner U WebFez Apprentice course at their own pace.
2. Attend the Learning Lab: After completing the on-demand coursework, learners will register for and attend a one-hour virtual Shriner U WebFez Apprentice Learning Lab. This session offers an opportunity to apply newly acquired skills in a hands-on environment.
3. Join the Virtual Roundtable: The course concludes with a one-hour virtual roundtable, where participants will engage in peer-to-peer learning and thought exchange to explore best practices. Registration for this session is required.

Upon completion of this course, learners will be able to:

• WebFez Registration and Access: Demonstrate secure registration, login, and password reset for effective member management.
• Efficient Record Navigation: Proficiently navigate member records to support smooth tracking of membership data and day to day operations.
• Effective Communication: Use key terminology to enhance communication and foster collaboration within the Shrine community.
• Accurate Record Maintenance: Employ the practice of consistently keeping records up-to-date, complete, and free from errors by meticulously documenting all relevant information, regularly reviewing, and verifying data, and implementing systems to prevent discrepancies, ensuring the information is reliable. 
• Resource Utilization and Troubleshooting: Use the library for resources and WebFez support interface for requesting training and requesting support for data corrections, etc.
• Comprehensive Member Management: Navigate MDS, WebFez and the Member Center site to manage member information and personal content, processing petitions for membership, and Club and Unit members and officers.

• Contact:
  Erin DeStefanis